SNSYS for Auto Repair Shops

You're under the lift.
The phone is on its fifth ring.

Your techs can't answer the phone with grease on their hands. Your service writers are writing up estimates. SNSYS answers every call, follows up on approved estimates, and collects on unpaid invoices.

See how it works
The reality

Auto shops lose customers in silence.

No one complains. They call, get voicemail, and drive to the shop down the road. You never know they called.

62%
of callers won't leave a voicemail
They'll call the shop down the road instead. Every missed call is a brake job, a timing belt, or a transmission rebuild that went somewhere else.
Forbes / Invoca Research
$340
average repair order value
That's per visit. A customer who trusts you comes back for tires, alignments, inspections. One missed call can cost thousands in lifetime value.
Auto Care Association
$48K
average outstanding receivables per shop
Fleet accounts, insurance claims, and customers who "will pay next week." Without follow-up, next week becomes never.
Automotive Management Institute
Tuesday, 10:15 AM

Your lead tech is under a Civic doing a timing belt. Your service writer is on the phone with a parts supplier. A customer calls about a check engine light - they're worried, they want to bring it in today.

The phone rings 6 times and goes to voicemail. They call Midas instead.

With SNSYS, the AI answers on ring one, asks about the symptoms, checks your schedule, and books a diagnostic for 2pm. It texts the customer your address, what to expect, and an estimated cost range. By the time your tech finishes the timing belt, the appointment is confirmed.

This is not hypothetical. The average shop misses 5 to 10 calls per day during peak hours. At $340 per repair order, that is $1,700 to $3,400 per day in potential revenue that went to voicemail - and then went somewhere else.

What changes

Three modules that transform your shop.

SNSYS is a platform with seven modules. These are the three that hit hardest for auto repair.

AI Receptionist

Answer every call. Even from under the lift.

Your AI service advisor answers on the first ring. It asks the right questions, checks your schedule, books appointments by service type and bay availability. Texts customers estimate updates and pickup notifications. Routes emergency tow calls to your on-duty advisor. No voicemail. No missed brake jobs.

  • Books appointments by service type and bay availability
  • Texts customers estimate status updates and pickup notifications
  • Routes emergency tow/breakdown calls to your on-duty advisor
  • Handles routine inquiries: hours, pricing, parts availability
from $149/mo
100%
call answer rate
No voicemail. No missed brake jobs. Every call handled, every appointment booked.
Revenue Recovery

Follow up on unpaid invoices. Automatically.

Fleet accounts, insurance claims, and customer balances that sit in your system month after month. SNSYS follows up professionally from your shop's number. Texts invoices and payment links for instant settlement. Automated follow-up on fleet accounts and insurance reimbursements. Pay nothing unless we collect.

  • Outreach from your shop's number - professional, not aggressive
  • Texts invoices and payment links for instant settlement
  • Automated follow-up on fleet accounts and insurance reimbursements
  • Syncs with your shop management system for real-time AR
performance-based
60-80%
recovery rate
On outstanding fleet accounts, insurance claims, and customer balances. Pay nothing unless we collect.
Customer Intel

Know every vehicle. Remember every customer.

SNSYS tracks service history, mileage intervals, and maintenance schedules for every vehicle. Automated reminders for oil changes, tire rotations, and inspections. When a customer hasn't been in since their last recommended service, the system flags it. New service writers see complete customer and vehicle history on day one.

  • Tracks service history, mileage intervals, and maintenance schedules
  • Automated reminders for oil changes, tire rotations, and inspections
  • Flags customers who haven't been in since their last recommended service
  • New service writer sees complete customer and vehicle history on day one
from $99/mo
3.2x
higher return rate
for customers contacted with service reminders based on mileage and visit history
Everything connects

The rest of the platform.

AI Receptionist, Revenue Recovery, and Customer Intel are the highest-impact modules for auto repair. But the full platform covers every layer of your shop.

Security + Sensors
Enterprise cameras for bays, lot, and parts storage. Environmental sensors for paint booth conditions.
Smart Access
After-hours key drop with audit trail. Customer vehicle pickup without staff present.
Guest WiFi
Capture customer contact info from your waiting area. Build profiles from every visit.
Managed Network
Reliable connectivity across bays, office, and waiting area. POS, diagnostics, and cameras all on one managed network.
Business Website
Professional website built and managed for your business. SEO-optimized, mobile-first, always up to date.
Growth Engine
Automated marketing campaigns, review generation, and customer re-engagement. Powered by your data.

Ready to stop losing customers to voicemail?

One conversation. We'll show you what answering every call does to your bottom line.

(475) 264-4979
or
Book a Free Assessment