SNSYS for HVAC Companies

You're on the roof fixing a compressor.
The phone is in the truck.

Your techs can't answer calls mid-repair. Your dispatcher is juggling three jobs. SNSYS answers every call, books every service appointment, and collects on unpaid invoices.

See how it works
The reality

HVAC companies lose customers in silence.

No one complains. They call, get voicemail, and call the next company on Google. You never know they called.

62%
of callers won't leave a voicemail
They'll call the next company on Google instead. Every missed call is a repair, a tune-up, or a full system install that went somewhere else.
Forbes / Invoca Research
$350
average HVAC service call value
That's per visit. A customer who trusts you comes back for seasonal maintenance, duct cleaning, and system upgrades. One missed call can cost thousands in lifetime value.
HVACR Business
$65K
average outstanding receivables per HVAC company
Builder accounts, property managers, and homeowners who "will pay when they get the insurance check." Without follow-up, that check never comes.
ACCA Industry Data
Tuesday, 2:15 PM

Your lead tech is on a rooftop replacing a condenser. Your dispatcher is on the phone with a parts supplier coordinating a next-day delivery. A homeowner calls because their AC stopped blowing cold and it's 95 degrees.

The phone rings 6 times and goes to voicemail. They call the next company on Google instead.

With SNSYS, the AI answers on ring one, asks about the symptoms, checks your schedule, and books a diagnostic for tomorrow morning. It texts the homeowner a confirmation with the tech's name and arrival window. By the time your dispatcher finishes the parts call, the appointment is already on the books.

This is not hypothetical. The average HVAC company misses 8 to 15 calls per day during peak season. At $350 per service call, that is $2,800 to $5,250 per day in potential revenue that went to voicemail, then went somewhere else.

What changes

Three modules that transform your business.

SNSYS is a platform with seven modules. These are the three that hit hardest for HVAC.

AI Receptionist

Answer every call. Even from the rooftop.

Your AI dispatcher answers on the first ring. It asks the right diagnostic questions, checks your schedule, and books appointments by service type and tech availability. Texts homeowners confirmation with tech name and arrival window. Routes emergency no-heat/no-AC calls to your on-call tech. No voicemail. No missed service calls.

  • Books appointments by service type and tech availability
  • Texts homeowners confirmation with tech name and arrival window
  • Routes emergency no-heat/no-AC calls to your on-call tech
  • Handles routine inquiries: hours, pricing, service area coverage
from $149/mo
100%
call answer rate
No voicemail. No missed service calls. Every call handled, every appointment booked.
Revenue Recovery

Follow up on unpaid invoices. Automatically.

Property manager accounts, insurance claims, and homeowner balances that sit in your system month after month. SNSYS follows up professionally from your company number. Texts invoices and payment links for instant settlement. Automated follow-up on builder accounts and warranty claims. Pay nothing unless we collect.

  • Outreach from your company number, professional but not aggressive
  • Texts invoices and payment links for instant settlement
  • Automated follow-up on builder and property manager accounts
  • Syncs with your service management software for real-time AR
performance-based
60-80%
recovery rate
On outstanding builder accounts, property manager invoices, and homeowner balances. Pay nothing unless we collect.
Customer Intel

Know every system. Remember every customer.

SNSYS tracks service history, equipment age, and maintenance schedules for every customer. Automated reminders for seasonal tune-ups and filter changes. When a customer hasn't scheduled their fall furnace check or spring AC service, the system flags it. New dispatchers see complete customer and equipment history on day one.

  • Tracks service history, equipment specs, and warranty dates
  • Automated reminders for seasonal tune-ups and filter changes
  • Flags customers who skipped their seasonal maintenance
  • New dispatcher sees complete customer and equipment history on day one
from $99/mo
3.2x
higher return rate
for customers contacted with maintenance reminders based on equipment age and service history
Everything connects

The rest of the platform.

AI Receptionist, Revenue Recovery, and Customer Intel are the highest-impact modules for HVAC. But the full platform covers every layer of your business.

Security + Sensors
Enterprise cameras for warehouse, vehicle yard, and equipment storage. Environmental sensors for refrigerant storage compliance.
Smart Access
After-hours equipment pickup for techs. Controlled warehouse access without staff present.
Guest WiFi
Capture customer contact info from your office waiting area. Build profiles from every interaction.
Managed Network
Reliable connectivity across office, warehouse, and dispatch. Scheduling, inventory, and cameras all on one managed network.
Business Website
Professional website built and managed for your business. SEO-optimized, mobile-first, always up to date.
Growth Engine
Automated marketing campaigns, review generation, and customer re-engagement. Powered by your data.

Ready to stop losing customers to voicemail?

One conversation. We'll show you what answering every call does to your bottom line.

(475) 264-4979
or
Book a Free Assessment