SNSYS for Salons & Spas

Your best stylist just quit.
Her client book walked out with her.

Client preferences, visit history, and product notes - all gone when an employee leaves. SNSYS captures every interaction so your business remembers every client, regardless of who's behind the chair.

See how it works
The reality

Salons lose clients in silence.

No one complains. They follow their stylist, stop rebooking, or call and get voicemail. You never know they were looking to stay.

45%
annual stylist turnover rate
Nearly half your team will leave within a year. Every departure takes client relationships, product knowledge, and booking revenue with it.
Professional Beauty Association
38%
of calls go unanswered during appointments
Stylists and estheticians can't answer the phone with foils in someone's hair. Walk-in inquiries and new bookings slip through daily.
Salon Today Industry Survey
$1,200
average annual spend per loyal client
Color, cuts, treatments, products. One regular client is worth more than 10 walk-ins. Losing them to a competitor because you forgot to rebook is expensive.
Salon Business Benchmark
Thursday, 2:00 PM

Your top colorist resigned last Friday. She had 40 regular clients. Some will follow her. But the ones who loved your salon - not just her - are calling to rebook with someone else.

Problem: nobody on your current team knows that Mrs. Chen always gets a partial highlight with toner, allergic to a specific developer brand, and likes her appointment at 10am on Tuesdays.

With SNSYS, every preference, product note, and visit detail is in the system. Whoever takes Mrs. Chen next sees her complete history before she sits down.

Staff turnover is inevitable. Client loss doesn't have to be. The salons that retain client knowledge retain clients. The ones that don't start over every time someone leaves.

What changes

Three modules that transform your salon.

SNSYS is a platform with seven modules. These are the three that hit hardest for salons and spas.

Customer Intel

Your salon remembers. Even when your staff turns over.

Every client interaction builds a profile automatically. Preferences, allergies, color formulas, visit cadence. When a stylist leaves, the knowledge stays. When a new hire starts, they see full client context before their first appointment.

  • Complete client profiles built from every visit, call, and interaction
  • Product preferences, allergy notes, and service history always accessible
  • New hires see full client context before their first appointment
  • Lapse detection flags clients who haven't rebooked within their usual cadence
from $99/mo
100%
client context retained
Preferences, allergies, color formulas, visit cadence. It never walks out the door.
AI Receptionist

Book, confirm, remind. Without lifting a brush.

Your AI receptionist handles every call while your team focuses on clients. It books by stylist, service type, and availability. Sends confirmations, reminders, and rebooking prompts automatically. After-hours booking means clients schedule when it's convenient for them.

  • Books appointments by stylist, service type, and availability
  • Sends confirmation texts with pre-appointment instructions
  • Automated rebooking reminders based on each client's visit frequency
  • After-hours booking so clients schedule when it's convenient for them
from $149/mo
35%
fewer no-shows
with automated confirmations and smart rebooking prompts
Revenue Recovery

Collect on no-show fees and outstanding balances.

Most salons write off no-show fees and small balances because chasing them feels awkward. SNSYS handles it with gentle, automated outreach from your salon's number. Texts payment links for instant settlement. Graduated follow-up that preserves the client relationship.

  • Gentle outreach from your salon's number for missed appointment fees
  • Texts payment links for instant settlement
  • Graduated follow-up that preserves the client relationship
  • Syncs with your POS for real-time balance tracking
performance-based
60-80%
recovery rate
On balances most salons had written off. You pay nothing unless we collect.
Everything connects

The rest of the platform.

Customer Intel, AI Receptionist, and Revenue Recovery are the highest-impact modules for salons. But the full platform covers every layer of your business.

Security + Sensors
Enterprise cameras and environmental monitoring. Product storage, cash handling, after-hours security.
Smart Access
Staff-only areas, supply rooms, and after-hours access controlled by digital credentials.
Guest WiFi
Capture every walk-in and waiting client's contact info without asking for it.
Managed Network
Reliable WiFi for POS, booking systems, and streaming. We own and manage the hardware.
Business Website
Professional website built and managed for your business. SEO-optimized, mobile-first, always up to date.
Growth Engine
Automated marketing campaigns, review generation, and customer re-engagement. Powered by your data.

Ready to stop losing clients when staff turns over?

One conversation. We'll show you what retention looks like with real data.

(475) 264-4979
or
Book a Free Assessment